Hotel Illuster - Urban & Local - Uster

The central location and friendly staff made our stay here very enjoyable.

The venue was set in the very central position just next door to perfect location for the greifenseelauf and Zurich. I was offered a room with particularly nice views over the town...

The room was newly decorated with central heating, a laptop-size safe, and multi-channel TV.

A wide range of goodies for breakfast😃

Upgraded to a newly renovated room that was super spacious and had great amenities. 🌟 Overall, it was a solid experience here!

Central location of hotel, close to train station

I have booked the Hotel Illuster for myself and 3 other people (customers of ours). The lady at the reception was extremely rude and dispatched us wirsch. Although the customers did not speak German I was asked after the check-in "why was this lady so unpolite? We were also astonished that the bill for the room (160 SFr) is to be paid immediately. When I asked if I could get a big bottle of mineral water I was told snippily that "here in Switzerland the water from the tap is of excellent quality" and that I should drink it. Interesting was also the hint that after 22.00 the entrance door could only be opened with a code, the customer who did not know this code and would have to use the bell accordingly would be fined 50SFr. At breakfast the next morning there were only four of us, nevertheless we were not served, but the lady tried hard to set up all tables again, customers were ignored. It seems as if this hotel is trying to go through their processes without taking the customer into consideration, this is unfortunate as the hotel itself, the rooms are attractive.

I chose this hotel for attending a networking event and I was impressed by the availability of 2 meeting rooms for events. The business center and express check-in were convenient for my work needs. The conference room and cigar lounge provided a professional atmosphere for business meetings. the hotel's amenities were well-suited for my work purposes.

The only service that I missed for my work was a dedicated coworking space. It would have been beneficial to have a designated area where I could work and collaborate with others, especially during the networking event.

Hotel is refreshing the rooms and I had a new room.

I liked the spacious rooms and friendly staff. There is more than enough room to fit a baby's cot. The bed is extremely comfortable.

More attention should be paid to ensure that the bathrooms are sparkling clean!

The rooms here are really spacious and they've got showers instead of tubs, which is a plus for convenience. the beds are super comfy, making it easy to get a good night's sleep 😊. I'd totally suggest this spot to my friends and family!

Location and staff

Rooms very bad and old lots of Noise too much light no Lobby Bad breakfast over priced

Almost vintage equipment and furnitures. Like in 70's. I didn't check pictures before booking - thats my fault.

We had a fantastic stay at a very good hotel in the centre of Uster. The location was perfect, with easy access to all local services and shops. The hotel rooms were well-appointed, with comfortable beds and a good working desk. The balcony had a great view and we enjoyed watching the rooftops and storks in the distance. The breakfast was ample and served early, convenient for our plans. The staff were friendly and helpful, especially the manager who gave us great tips for sightseeing. I highly recommend this hotel for a pleasant and convenient stay in Uster.

I spent a couple of days in this hotel and it really did suit me because of the great location, Uster train station is just around the corner. The crew is really nice. The bulding is clean and comfy.

Clean, new room.

Room was stuffy - need to provide at least a fan to get some air movement.